jili com Terms & Conditions — A Complete Guide to Your Rights and Responsibilities

1General Provisions

These Terms & Conditions apply to the use of jili com (jilicom.im) and all of its services. Any member who has registered on or is using jili com is deemed to have accepted these terms.

Jili com is an online gaming and Sports Betting platform serving users in Bangladesh. Accessing the platform or using any of its services constitutes a binding agreement to these Terms & Conditions.

Where these Terms & Conditions are available in multiple languages including English, the Bengali version applies to members in Bangladesh. In the event of any dispute, the decision of the platform authority shall be considered final.

2Account Registration & Eligibility

To open an account with jili com, the following requirements must be met:

• Applicants must be at least 18 years of age.
• Each individual may register only one account.
• Accurate and truthful information must be provided at the time of registration.
• An active mobile number and email address are required.
• Your account is for your personal use only — managing an account on behalf of, or for the benefit of, another person is strictly prohibited.

As part of the KYC (Know Your Customer) verification process, jili com may request identity documents (NID/passport) at any time. Failure to provide this information may result in restricted account access.

3Deposit & Withdrawal Policy

The rules governing financial transactions on jili com are detailed below:

Regarding Deposits:

• The minimum deposit amount is ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, and selected bank transfers.
• After making a deposit, you must submit the transaction ID — your balance will not be credited automatically without it.
• Deposits from third-party numbers or accounts belonging to someone else are strictly prohibited.

Regarding Withdrawals:

• The minimum withdrawal amount is ৳500.
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made through the same method used for the original deposit.
• Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
• If an unusual withdrawal pattern is detected, jili com may place a temporary hold for verification purposes.

4Bonus & Promotion Terms and Conditions

All bonuses and promotions on jili com are subject to specific terms. Accepting any bonus constitutes agreement to the associated terms.

• Bonuses are available only to eligible members as specified on the promotions page.
• Each bonus carries a wagering (rollover) requirement — the bonus cannot be withdrawn until the requirement is met.
• Bonus abuse through multiple accounts will result in the cancellation of all bonuses and winnings.
• Jili com reserves the right to modify or cancel any promotion at any time without prior notice.
• Certain games may be excluded from bets placed with bonus funds — check the Promotions page for full details.

5Betting Rules

The following rules must be followed to enjoy Sports Betting and casino games on jili com:

• Once a bet is confirmed, it cannot be cancelled — please make sure you are certain before placing your bet.
• Jili com reserves the right to void any bets placed at abnormal odds due to a technical error.
• Once a match has started, odds for pre-match bets do not change; however, odds for live bets update in real time.
• If an event is cancelled, the stake for that bet will be refunded.
• Sports game results will be determined in accordance with the official results issued by the relevant international governing body.

If a connection drop or technical issue occurs during a Live Casino game, the result of that round is saved on the server and will be displayed once the connection is restored.

6Prohibited Activities

The following activities are strictly prohibited on jili com:

• Using bots, scripts, or any automated software to place bets.
• Abusing bonuses by creating multiple accounts.
• Operating an account under someone else's identity.
• Placing bets using match-fixing arrangements or insider information.
• Attempting to gain unauthorised access to another member's account.
• Attempting to breach the platform's security systems.
• Using the platform for money laundering or any form of illegal financial activity.

7Account Suspension & Closure Policy

Jili com may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If KYC verification has not been completed.
• If unusual betting patterns or suspicious activity are detected.
• At the member's own request (self-exclusion).
• Extended period of inactivity (12 months).

Members will be notified by email in the event of account closure. If the closure is not due to a rule violation, any valid balance will be refunded. In cases of rule violations, the balance may be forfeited.

Members can close their own account at any time — simply contact support to do so.

8Responsible Gaming Policy

Jili com believes gaming should be a source of entertainment, not income. We place responsible gaming at the very top of our priorities.

• Each member can set their own daily budget limit, session time limit, and weekly deposit cap.
• Temporary or permanent self-exclusion is available free of charge.
• A zero-tolerance policy applies to the protection of minors.
• If you notice signs of a gaming problem, support is available through jili com.

9Privacy & Data Protection

Jili com is committed to protecting your personal information. Here is what we do and don't do:

What we do:

• Your data is protected with 256-bit SSL encryption.
• We conduct regular security audits.
• We use your data solely to improve our services.

What we do not do:

• We never sell your information to third parties.
• We never share your information for marketing purposes without your consent.
• We will never ask for your password or OTP over the phone or via messages.

For more information, visit our Privacy Policy View page.

10Limitation of Liability

Jili com is not liable for the following:

• When a game or bet is disrupted due to an internet connectivity issue.
• Due to delays or errors on the part of third-party payment providers.
• If account credentials are compromised due to the member's own negligence.
• Due to service disruptions caused by natural disasters or unforeseen circumstances.

Jili com's maximum liability for any loss shall be equal to your total deposits over the preceding 30 days.

11Right to Modify Terms

Jili com may update these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any updates will be considered acceptance of the revised terms. Please check this page regularly.

For any questions regarding these terms, contact us at support@jilicom.im or Help Center Go to page.